5. What do I do when my tracking number isn't working?

Created by IMC CS, Modified on Fri, 21 Apr 2023 at 11:25 PM by IMC CS

Tracking numbers can take 3-5 days to appear in the shipping carrier's system after you receive your Shipping Update email. 

Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date. 

If the tracking number is still not working within a few days, please contact us via our email support / chatbox.


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