3. Can I cancel my old order to replace it with a new one?

Created by IMC CS, Modified on Sat, 22 Apr, 2023 at 3:47 AM by IMC CS

If you want to cancel the order due to placing the wrong order, we are also glad to help if you notify us within 12 hours from the purchasing time:

  • The new order has the same price as the old order: we will assist you to change it on our system

  • The new order has a lower price than the old order: we will assist you to change it on our system and refund the rest of the order's amount you paid to your account in 3 - 5 working days (based on your bank)

  • The new order has a higher price than the old order: we will cancel your previous order and give you a discount code with the same amount as your previous order so that you can order again.

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